Last Updated: January 2026
Please read these Terms & Conditions carefully before browsing our store or placing an order with Zeenat Jewellery. By placing an order via our website or directly through WhatsApp at 03715427285, you agree to be bound by these provisions.
1. Orders & Confirmation
- All orders placed through our website shopping cart or direct WhatsApp link are verified by our team before dispatch.
- We may contact you via WhatsApp or telephone to confirm your delivery address and availability before handing the parcel to our courier partner.
- Zeenat Jewellery reserves the right to decline or cancel orders with inaccurate contact numbers or unverified addresses.
2. Pricing & Currency
All prices displayed on this website are in Pakistani Rupees (PKR / Rs.). Prices are inclusive of luxury gift packaging. We strive to maintain absolute price accuracy; in case of an inadvertent technical listing error, we will notify you before fulfilling the order.
3. Shipping & Delivery Timeline
- Major Cities (Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad): Typically delivered within 2 to 4 working days.
- Other Cities & Remote Areas: Typically delivered within 3 to 6 working days.
- Deliveries may be subject to minor delays during peak wedding seasons, public holidays, or severe weather conditions.
4. Cash on Delivery (COD) Guidelines
We offer Cash on Delivery across Pakistan for your peace of mind. We request all esteemed patrons to keep the exact payable cash ready when the courier delivery officer arrives. Per standard courier security policies in Pakistan, parcels cannot be opened or unwrapped prior to payment; however, our 7-Day Easy Exchange Policy fully covers you if any replacement is required.
5. Product Representation & Handcrafted Nature
Our jewellery is handcrafted by master artisans. Subtle natural variations in stone facets, pearl luster, and enamel tone are marks of authentic artisanal craftsmanship and contribute to the uniqueness of each heirloom piece.
6. Intellectual Property
The trademark "Zeenat Jewellery", logo, brand styling, product photography, and website content are the exclusive intellectual property of Zeenat Jewellery. Unauthorized reproduction or commercial use is strictly prohibited.
7. Contact Information
For queries regarding these terms, reach our executive desk:
- WhatsApp / Call: 03715427285 (+92 371 5427285)
- Email: support@zeenatjewellery.com
- Studio: Liberty Market, Gulberg III, Lahore, Pakistan